Privacy Policy
Introduction
At https://chiropractic-gold-coast.thebestlocalpro.com (referred to as “we,” “us,” or “our” in this policy), we are committed to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.
Scope
This policy covers all aspects of our online presence, including but not limited to:
- Our official website: https://chiropractic-gold-coast.thebestlocalpro.com
- Any mobile applications or software provided by us
- Online services and tools offered through our platform
- Products that we sell or provide access to via our digital channels
Please note that this policy does not extend to third-party platforms, apps, or services you may access through links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.
Processing Activities
This Privacy Policy is relevant when you engage in the following activities:
- Using our applications or services as a registered user.
- Visiting our websites linked to this policy.
- Subscribing to our newsletters, emails, or other communications.
- Making purchases on our platform.
Personal Data Collection
We collect various categories of personal data, including:
- Account Information: This includes your user name, login ID, and password used to access our services.
- Payment Information: Details related to your payment methods, such as credit card numbers, billing addresses, and transaction history.
- Financial Information: Data about your financial status or transactions, if you choose to provide it for specific services.
- Purchase Information: Records of your orders, including products purchased, quantities, and order dates.
- Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
- Location Data: Information about your geographical location when you interact with our services.
- Feedback: Any comments, reviews, or responses you provide to improve our products and services.
- Social Media Information: Data from social media platforms when you choose to connect them to our services.
- Product Information: Preferences, feedback, and purchase history related to our products.
We collect this data through various methods: user input forms, account creation processes, order forms, surveys, interactions with our support team, analytics tools, and automated technologies like cookies and tracking pixels. Additionally, third-party services or partners might share personal data with us for specific purposes, adhering to their respective privacy policies.
Cookies
We use cookies and similar technologies to enhance your experience on our platform:
- Strictly Necessary: These cookies are essential for the basic functionality of our website, ensuring secure login, account management, and navigation.
- Preference: Customizing your user preferences, language settings, and ad choices.
- Analytics: Enabling us to understand user behavior, measure performance, and improve our services.
Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.
Retention and Deletion
We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. The retention periods vary depending on the type of data and its usage:
- Account information and transaction records may be retained indefinitely for legal compliance and record-keeping.
- Purchase history might be kept for a certain period after your last purchase to facilitate returns and provide better customer service.
- Analytics data is typically anonymized and aggregated after a specific retention period.
Upon determining that personal data is no longer needed, we will delete or anonymize it securely in accordance with our data retention policies.
Security Measures
We have implemented robust security measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction:
- Encryption: We employ industry-standard encryption protocols for secure data transmission and storage.
- Secure Third-Party Processing: Our partners and service providers adhere to strict privacy and security standards when handling your data.
- Access Controls: Only authorized personnel have access to sensitive information, and they are bound by confidentiality agreements.
Children’s Privacy
We do not knowingly collect or solicit personal data from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.
Your Rights
Depending on your location, you may have specific rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Rectification: Ask for corrections if your data is inaccurate or incomplete.
- Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
- Restriction: Limit our processing of your data for specific reasons.
- Portability: Receive your personal data in a structured, commonly used format.
- Objection: Object to the processing of your data for marketing or profiling purposes.
- Non-Discrimination: Be free from discriminatory decisions based on your personal data.
To exercise these rights or make data-related inquiries, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section below. We will respond to your requests as quickly as possible and within applicable time frames.
Changes to Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.
Contact Information
If you have any questions, concerns, or requests regarding our Privacy Policy or your personal data:
- Email: [email protected]
- Address: [Provide physical address]
We value your trust in providing us with your personal information, and we are committed to maintaining the security and privacy of your data.
